Branch Operations Assistant

WHAT WILL YOU WORK ON?

Handle incoming reservations, welcoming guests and taking care of check-ins and check-outs;
Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition by monitoring maintenance and repairing need;
Assist in Training, supervising, and coaching your team;
Booking activities control, manage stock, local suppliers and cleaning services;
Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
Preparing and cleaning our campervans;
Assisting in reselling campervans, preparing and showing them to prospective buyers.

WHO ARE WE LOOKING FOR?

You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
You have great communication skills and feel comfortable speaking directly with customers;
You’re eligible to work in Australia, have a valid driver's license and feel confident enough to drive a campervan (mandatory);
You’re available to work weekends and national holidays;
You’re a responsible person who takes their work seriously and can be relied upon;
You’re well-organized and you’re good at solving problems.

THE INDIE COMMITMENT!

Being part of a young, fast-growing and innovative company where you make a difference;
Career development opportunities;
Continuous training and coaching to develop the skills that matter to you;
Compensation package that includes Performance and Referral Bonuses;
Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.